Terms and Conditions


  • Orders must be fully paid in advance after confirmation.
  • Payment can be made in cash, EPS, credit cards (VISA, MasterCard), PayPal or bank transfer.

Change / Cancellation of Order

  • No cancellation of order is accepted and all floral arrangements and goods sold are non-exchangable and non-refundable.
  • If you wish to change your order, a notification of 48 hours is required for all floral arrangements.
  • All orders made by fax / email / online will be confirmed by us within 24 hours. If you do not receive our confirmation within 24 hours, please contact us immediately.

Delivery Charge

  • Delivery charge is subjected to location. Please refer to our online order instruction.